About us!

TradingView was founded in 2011 in New York and London with a mission to empower millions of people to achieve success, whatever that means to them. We’re building a space where anyone can maximize their chances of succeeding through financial markets because they’ve got all the best tools and data at their fingertips. Our product portfolio includes best-in-class charts, versatile commercial libraries, a social network, and many more tools for retail and business audiences, trusted by fintech leaders such as Revolut, Binance, and CME Group.

Now, we’re the world’s largest financial analysis platform – used by 100 million people, in over 180 different countries. Even Antarctica. Every day, millions of users open TradingView for analysis, collaboration, and finding better trading opportunities. We foster a community-driven approach to financial education, welcoming everyone from seasoned traders to beginners.

To be on top of the game, we’re looking for passionate people to join our team, where product quality is everything. If you’re ready to do your best work, collaborate with cutting-edge technologies, and make an impact on millions every day, look no further.

About your mission! – Make an impact 🚀
Hi, I’m Nastya, Team Lead of the Customer Support team.

We’re the front line of technical support for our users – a dynamic team that works closely with product, engineering, and compliance to ensure our customers get seamless, secure service around the clock. Our department plays a critical role in maintaining trust and stability in a fast-paced environment where digital finance meets real-world impact.

Right now, I’m looking for someone who thrives in a tech-driven setting, has a solid understanding of financial platforms, and enjoys solving problems for customers. You should be comfortable navigating technical tools, translating complex issues into clear solutions, and staying calm under pressure. If you’re passionate about customer experience and want to grow in the fintech space, we’d love to hear from you.

How You’ll Drive Success 🏆

• Provide technical and customer support
• Troubleshoot and resolve user issues quickly
• Collaborate with product and engineering teams
• Document cases and assist users with new features

What makes you the perfect fit 🤝

• Basic knowledge of fintech and digital finance
• Strong problem-solving and communication skills
• Advanced English

It’ll also be an advantage if you have experience in:

• Previous IT support or fintech experience

• Knowledge of TradingView 😁 We also love users who become teammates!

Additional information

This is a hybrid role based in our Tbilisi office.

About our perks and benefits

• Permanent Contract
• Flexible Working Hours – Start your day when it suits you best within our wide range of entry hours.
• Hybrid Work Policy – Enjoy the flexibility of combining remote and office work.
• Relocation Package – Comprehensive support for a smooth transition for you and your family, including assistance with visa, transportation, and accommodation for our offices in Málaga and Tbilisi.
• Private Health Insurance
• Performance Bonus
• Work alongside experienced professionals and mentors offering ongoing training and growth opportunities.
• Premium TradingView Subscription
• Annual Team Events – We love celebrating together!
• A comfortable, well-equipped workspace with exclusive perks like a gym and much more!

TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 500+ professionals from 40+ different nationalities, speaking nearly 20 languages across our global offices in London, New York, Malaga and Tbilisi.

📩 Ready to make a real impact on the financial world? – Apply now and become part of a team that’s revolutionizing the way millions of people interact with the markets.

Locations

Tbilisi

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