Strategy & Operations Associate EMEA (F/M/D)

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk’s ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability.

Your role and responsibilities

Flowdesk is entering a phase of accelerated growth and structural transformation. As a Strategy & Operations Associate, you will play a central role in shaping, structuring, and executing high-impact, cross-functional initiatives that support this evolution.

Reporting to the Lead Revenue Operations, you will work closely with stakeholders across Product, Engineering, Legal, Compliance, Risk, and Sales. Your mission, translate strategic initiatives into operational reality through rigorous problem solving, structured execution, and hands-on ownership.

Cross-Functional Execution

• Lead critical, cross-functional initiatives from scoping to delivery, ensuring precision, velocity, and ownership
• Break down complex problems into structured, actionable roadmaps
• Operate as a strategic executor—driving alignment and impact across diverse teams

Operating Model & Governance

• Map, challenge, and improve how Flowdesk operates across business units, including front, middle, and back office
• Define and implement clear ownership structures and scalable workflows
• Support governance initiatives to ensure accountability, compliance, and operational resilience
• Ensure our operating model is ready to scale globally and aligned with long-term growth

Go-to-Market & Commercial Operations

• Design and improve go-to-market and revenue operations processes (e.g., sales ops, onboarding, KYC, transaction workflows)
• Ensure cross-functional readiness for product launches and commercial initiatives
• Collaborate with Revenue, Sales, and Marketing teams to support growth, cross-sell, and retention efforts
• Drive operational enablement for new business lines and international expansion

Data, Reporting & Insights

• Own tracking and performance analysis of key business and operational processes
• Extract and interpret financial and market data to support decision-making
• Partner with teams to build data-informed dashboards and KPIs across operational domains

Requirements

We are looking for a structured, analytical, and proactive operator who thrives in dynamic, high-growth environments. You combine strategic thinking with operational execution and bring a deep curiosity about the future of finance.

Background and experience

• 3–6 years of experience in Strategy, Operations, or Project Management within Crypto, Fintech, Investment Banking, VC, or Consulting
• Experience designing and optimizing operational workflows and cross-functional processes
• A proven track record of delivering strategic initiatives and driving continuous improvement
• A solid understanding of financial instruments and trading environments
• Strong project management, communication, and analytical skills
• A bias for action, high ownership, and ability to work autonomously in ambiguous environments

Benefits

• International environment (English is the main language)
• Top of the range equipment, Macbook, keyboard, laptop stand, 4K monitor & headphones
• 100% Deel health coverage
• Team events and offsites

Recruitment Process

Are you interested in this job but feel you haven’t ticked all the boxes? Don’t hesitate to apply and tell us in the cover letter section why we should meet!

Here’s what you can expect if you apply

1. HR call (30′)
2. Technical Interview with Laure, Lead Revenue Operations (60′)
3. Head of Interview with Jean-Baptiste, Head of Business Ops (60′)
4. Business case and presentation at the office (60′)
5. Culture fit Interview with Talent team (45′)
6. Chat with Paul, our COO (30′)

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!