At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple is revolutionizing global finance with enterprise-grade blockchain solutions. By joining Ripple, you’ll be part of a team dedicated to building innovative technology that transforms how the world moves value. We offer a dynamic, collaborative, and fast-paced environment where your contributions directly impact our global operations and growth. Our commitment to innovation and excellence provides unparalleled opportunities to learn, grow, and shape the future of financial technology.
The Work:
Ripple needs a proactive Staff IT Systems Engineer with diverse technical abilities.
What You’ll Do:
- Core Platform Management: Administer and optimize critical SaaS platforms including Okta for identity and access management, Google Workspace for productivity and collaboration, and Slack for internal communications.
- Implement and upkeep endpoint management solutions with Jamf for macOS and Intune for Windows to ensure security and compliance.
- Low-Code Automation: Leverage low-code/no-code automation tools (e.g., Workato, n8n) to streamline IT workflows, automate repetitive tasks, and improve operational efficiency.
- Scripting and Automation: Develop and maintain scripts (Python, Bash, PowerShell) to automate system administration tasks, deployments, and monitoring across various platforms.
- Network Administration: Assist with the maintenance and troubleshooting of our network infrastructure, including LAN, WAN, and VPN, ensuring reliable connectivity and security.
- Security / Compliance: Implementing and enforcing security policies and standard methodologies across all managed platforms and infrastructure, to ensure adherence to relevant industry standards and internal policies.
- Monitoring and Alerting: Set up and maintain monitoring and alerting systems for our core platforms and infrastructure to identify and resolve potential issues proactively.
- Technical Support (Blocking issue): Act as a subject matter expert and offer Tier 3 support for issues concerning our core platforms and infrastructure.
- Documentation: Create and maintain comprehensive documentation for system configurations, processes, and troubleshooting guides.
- Collaboration: Work closely with other IT team members, Security, and Engineering teams to implement new solutions and improve existing systems.
- Resiliency Planning: Monitor the usage and performance of our core platforms and contribute to resiliency efforts.
- Embrace Ripple’s Culture: Thrive in our fast-paced, innovative, and globally-minded hybrid environment, contributing to a positive and collaborative team culture.
What You’ll Bring:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 6+ years of experience in IT systems administration and engineering, with a focus on managing SaaS platforms and endpoint environments.
- Proven experience administering Okta for identity management (SSO, SAML, SCIM provisioning, de-provisioning).
- Strong experience with Google Workspace Administration (Gmail, Drive, Calendar, etc.) and Slack for enterprise use.
- Hands-on experience with endpoint management solutions, specifically Jamf for macOS and Microsoft Intune for PCs.
- Demonstrated ability to apply low-code/no-code automation tools for building and maintaining workflows.
- Proficiency in at least one scripting language (Python, Bash, PowerShell) for automation tasks.
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Experience implementing and maintaining security standard methodologies across various IT systems.
- Familiarity with monitoring and logging tools relevant to SaaS platforms and endpoint management.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical information to diverse audiences.
- Ability to work independently and collaboratively in a fast-paced, global environment.
- Relevant certifications (e.g., Okta Certified Administrator, Google Workspace Administrator, Microsoft Certified: Endpoint Administrator Associate) are a plus.
- Experience in the fintech industry or with blockchain technology is a plus.
For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
CA Annual Base Salary Range
$168,000—$188,999 USD
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting – business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy – work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
