Meet the Team

The Lifecycle Innovation and Optimization (LIO) team is a dynamic group of people working on big transformational, highly visible initiatives and acquired company integrations. The Cisco.com Engineering team within the LIO organization is leading the charge on crafting a first-in-class digital experience for our customers and partners as they interact with our flagship corporate Cisco.com website, which is the largest and most visited digital platform supporting all stages of the lifecycle. We are at the epicenter of developing modern, cloud-native technologies, integrating various artificial intelligence tools and LLM models that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, Cisco.com Engineering team enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, ground-breaking journey.

Your Impact

As a software engineer, you will work on the technical delivery and operations of world class solutions for Cisco.com digital experience. Responsibilities include:
* Developing and implementing solutions / approaches for business problems associated with Cisco.com and web platforms, and provide Operations support
* Driving code quality assurance, provide design and architectural direction, conduct code reviews, and promote collaboration and engagement in the team
* Driving dialog with design, development, business architects and other key players to advance architecture forward
* Being an Agile team member and thoroughly understanding your space
* Looking at the solution from an end-to-end perspective and contributing towards crafting the technical approach and solution
* Learning from production insights and proposing improved future solutions
* Analyzing trade-offs between options and making recommendations on solutions / approaches

Minimum Qualifications
* Bachelor’s in Computer Science or a relevant Engineering degree and 7+ years of professional experience in IT or software development OR Masters in Computer Science or a relevant Engineering degree and 5+ years of professional experience in IT or software development
* 4+ years of hands-on experience with Adobe Experience Manager (AEM) Guides and technical documentation management and multi-channel publishing
* Hands-on experience with DITA (Darwin Information Typing Architecture) and DITA-OT (DITA Open Toolkit) including performance tuning, profiling, and debugging DITA-OT builds
* Hands-on experience with XSLT (Extensible Stylesheet Language Transformation), XSL-FO (Extensible Stylesheet Language Formatting Objects), Java and scripting languages
* Hands-on experience with Java/J2EE, RESTful web services, Apache Kafka
* Experience with Agile software development, and usage of CI/CD pipelines and tools (Jenkins, Git, SonarQube or similar tool/product)
* Overall familiarity with the broader Adobe Experience Manager platform

Preferred Qualifications
* Problem-solving skills and ability to tackle complex technical challenges, debug issues and optimize performance
* Familiarity with AI and ML concepts, and experience working with generative AI/LLMs (GITHUb copilot/Cursor/Windsurf)
* Proficiency in languages such as Python and deep understanding of ML algorithms
* Cloud platforms: Familiarity with cloud services from providers like AWS, Azure, or Google Cloud for deploying and managing AI models
* Experience with project tracking tools like Jira
* Ability to thrive in a fast-paced, rapidly changing development environment

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.