💙 Our Mission
NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we’ve grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025.
We operate two core products:
NALA, our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia.
Rafiki, our B2B payments infrastructure, is powering global payments.
Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp — operators who’ve scaled world-class products. We act with urgency, think deeply, and put our customers first always.
At NALA, this isn’t just a job. It’s ownership, impact, and the chance to change global payments forever.
Join us in building Payments for the Next Billion.
🙌 Your Mission
Lead the design and delivery of next-generation B2B collections and treasury products that give businesses seamless access to multi-currency accounts, cross-border payments, and efficient reconciliation. Build embedded financial services that reduce friction, optimise cash flows, and allow our clients to operate as if they had a global bank account.
Act as the central driver aligning product, engineering, finance, operations, risk, and regulatory partners to bring this vision to life.
🎯 Your Responsibilities in this Role
- Bring a sense of urgency to your work and inspire the team to unite under your leadership to deliver an incredible product
- Work with a team of engineers to develop our collections and treasury in line with customer demand, business needs and technology capabilities.
- Take full ownership to drive the product and business-planning process across cross-functional teams of the company
- Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Develop product positioning and messaging that differentiates Rafiki and its features across primary market segments
- Collaborate with design, engineering, research, legal, and compliance teams to refine your plan and execute it effectively
- You’ll be speaking to customers on a near daily basis to understand needs and ultimately sticking to our ethos of “customer first, always”
- Assess current competitor offerings to seek opportunities for differentiation
- Develop an understanding of our users at a deep level and gauge customer needs to propose prospective solutions
- Define initial product proposition and go-to-market strategies for new expansion markets
- Meeting with the C-suite to discuss financial data and ways to improve business operations
🔥 Must-have requirements
- You have 5+ years of product management experience shipping world-class products at fast-growing companies and have had demonstrable engagement with Design, Engineering and Leadership teams
- Hands-on experience with B2B integrations in a financial services/fintech company
- Experience in working with third parties, whether it’s evaluating APIs and capabilities, mapping out integration plans or evaluating different technology options
- Proven experience shipping client-driven solutions within the financial services / fintech arena
- You have enough engineering context to know a bad MVP implementation from a good one and have experience with product discovery methodologies
- You have strong empathy for customers and an unwillingness to compromise on user-centric design
💪 Nice to have requirements
- Has context of client needs from a UK, African and Asian perspective
- Experience with cross border payments or building payments infrastructure solutions
➡️ Interview Process
You will need to first submit your application through our ATS Workable. There is no need to submit a Cover Letter.
If successful you will be selected for our interview process which has 4 stages:
- [30mins] Interview with the Talent Team
- We want to understand your experience and motivations
- [1 hr] Interview with the Hiring Manager
- A deeper dive into your CV and real-world experiences
- [1 hour] Take Home task & Task review interview
- Includes a short exercise based on a fictional but realistic task. You’ll present and discuss it with your potential manager and someone else in the team
- [30mins] Leadership Interview
- A final conversation with a member of our leadership team to discuss your task submission, motivation for the role and to give you space to ask your own questions
- References
- We conduct reference checks as standard for all of our hires at NALA
- Decision
- We’ll aim to come back to you with a timely decision and feedback on your overall interview process.
⭐️ Benefits
- 27 Days Off Plus UK Bank Holidays: Take the time to decompress. Working at a startup is hard!
- Birthday Leave: Celebrate your special day with a bonus day off to take off in that month.
- Enhanced Parental Leave: We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period)
- Enhanced Pension: Salary sacrifice pension scheme via Penfold giving you flexibility and control on how you save for your future!
- Global Workspace: Get access to WeWork locations worldwide.
- Learning Budget: Fuel your growth with $1000 annually for learning and development.
- Sarabi: Themed snacks and Friday lunch focused on building great working relationships with the team.
- Monthly Socials: Join fun social events every month for great times.
- Free Coffee: Enjoy barista-style coffee at your fingertips.
