Senior Manager – Talent Operations

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

Chainlink Labs is looking for a Senior Manager, Talent Operations to build and scale the operational backbone of our recruiting function. This role is responsible for ensuring hiring runs efficiently, consistently, and at high quality across a globally distributed team.

You’ll partner closely with Talent Acquisition, People Operations, People Tech, Finance, and other internal stakeholders to build scalable, data-driven hiring frameworks and processes that support Chainlink Lab’s talent goals.

This role is responsible for managing interview scheduling, owning and optimizing our recruiting tech and vendor strategy, and driving improvements in process, data, and documentation. You’ll also manage a team of Talent Coordinators, setting a high bar for candidate experience and operational excellence.

Your Impact

• Design and scale recruiting frameworks and processes
• Lead and develop a team of Talent Coordinators, ensuring high performance and strong candidate experience
• Own end-to-end recruiting operations (scheduling, workflows, SLAs, and process consistency)
• Manage and optimise ATS (we use Ashby) and broader talent systems with People Tech, ensuring data integrity and usability
• Build and maintain clear, scalable documentation and hiring playbooks
• Design and improve recruiting processes to increase efficiency, quality, and scalability
• Develop and maintain recruiting metrics, dashboards, and reporting for leadership
• Partner with Talent Partners and hiring managers to improve hiring workflows and best practices
• Identify and implement tools or automation to improve operational effectiveness
• Evaluate and manage recruiting vendors and tools

Requirements

• Experience leading recruiting operations or talent coordination in a scaling environment
• Player coach mentality and ability to lead from the front
• Strong systems mindset with hands-on experience managing ATS and tooling
• Proven ability to improve processes and drive operational efficiency
• Experience managing or mentoring team members
• Data-driven approach with strong attention to detail
• Comfortable working in a fast-paced, distributed environment
• Based in Eastern or Central time

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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