Senior Account Manager

Who We Are

Pixability is the leading AI-driven technology company that empowers the world’s largest brands and their agencies to maximize the value of their video advertising across YouTube and CTV. Leveraging its proprietary technology platform and data, Pixability reduces wasted impressions on video campaigns by identifying contextually relevant, brand suitable inventory and maximizes cost efficient outcomes. Pixability’s suite of solutions have been used by the top media agencies including Dentsu, Interpublic Group, Omnicom, Publicis, and GroupM, and brands such as KIND, McDonalds, Salesforce and Puma. For more information about Pixability, please visit www.pixability.com.

The Role

This role will be responsible for the strategic direction of Account Management activities managing the client relationship for both retaining and growing top clients. You will define and execute high-level client strategy, oversee day-to-day account management activity, lead/participate in client meetings and assist in pre-sales by developing client strategies to ensure success. You will ensure the success of the current running business; delivering world-class customer service in order to exceed client expectations. You serve as the face to both external clients and internal teams throughout the organization.

Pixability puts you at the forefront of the fast-growing social advertising industry and gives you the opportunity to work with the most dynamic companies in the world—from international brands to independent agencies. You’ll maximize the value of Pixability’s products to create actionable insights for our clients and take ownership for the use of Pixability’s products throughout clients’ organizations. You’ll work with our Senior AdOps team to manage the client on-boarding process and have a strong understanding of our solutions and be able to explain these to internal and external stakeholders. You’ll also communicate opportunities for client innovation to the sales team and gather customer feedback to utilize it and enhance Pixability’s customer service experience. The Account Management team is a highly motivated group of individuals who play a crucial role in growing our client’s businesses by driving strong results and providing the best client services experience in the industry.

What You’ll Do

• Provide strategic oversight and recommendations for growth of multiple high-visibility tier 1 client accounts and channel partners by understanding their needs and success metrics.
• Partner with senior-level sales management to grow strategic clients
• Nurture positive, collaborative working relationships with clients through regular communication, exemplary client services, and continued expectation management
• Collaborate with sales team on client retention and upsells
• Identify new trends and create strategic action plans to lead your accounts forward in the emerging video industry
• Work with cross-functional teams to build and maintain industry-leading strategies for YouTube & CTV
• Research, collect and analyze data while leveraging internal and external resources

What You Bring to the Party

• 5+ years as an Account Manager at a digital agency or AdTech company
• Experience with video particularly with YouTube, and CTV
• Strong data analysis and reporting skills with a keen ability to distill data into clear and actionable takeaways
• Thrive in a fast-paced, self-starter environment with superior skills managing Tier 1 brands
• Superior interpersonal and communication skills, particularly influencing and listening
• Confident, articulate & passionate presenter
• Advanced knowledge of Microsoft Excel and PowerPoint
• Exemplary experience developing and upselling accounts is required
• Strong interpersonal and presentation skills required; particularly influencing and listening skills
• Self-starter with superior skills managing Fortune 500 brands or agencies
• Google Ads & DV360 experience a HUGE plus
• Media planning and market strategy experience on Youtube

We do not accept unsolicited resumes from third party agencies.

As part of our dedication to the diversity of our workforce, Pixability is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.