Our mission
We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that’s where you come in…
How you’ll help us achieve it
Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
As a Sales Trainer, you will develop and deliver training courses for our Distribution team. You will collaborate with the Distribution team and identify issues the Distributors and Distribution Supervisors face in the field. You will also maximize their effectiveness through these training programs. Your role includes creating the learning material, delivering the training sessions physically or online, monitoring performance after each session, coaching the Distribution team in the field, and recommending improvements.
In this role, you’ll;
- Analyze day-to-day needs for training in the distribution team.
- Create training curricula and estimate budgets.
- Develop material required for training, for example, outlines, handouts, etc.
- Conduct training and retraining sessions for new and current distributors, their leads, and the whole team.
- Develop new approaches and techniques for making improvements in training programs.
- Collect feedback from trainers and trainees and identify the issues they had during the process.
- Generate results and measure the performance of trainees after the session.
- Hire a new distribution force.
- Maintain and update records of training material.
- Stay up-to-date with the latest market trends.
- Support the agent training team.
Key details
- Location: You’ll be based in Bamako, frequently traveling in the other regions.
- Work authorization in Mali is required.
- This is for a 6-month fixed-term contract.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents – we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
- We help you live your fullest life now- we subsidize gym memberships and fitness classes.
- Airtime allowance.
- Free food and a beautiful office space.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Sales, or a relevant field.
- At least 5 years of experience as a Sales Training Specialist, Corporate Sales Trainer, or a similar role.
- Experience in designing, developing, and delivering training materials.
- Proficiency with Microsoft Office, especially PowerPoint and Excel.
- Professional certifications in sales training, such as Certified Inside Sales Professional (CISP) and Certified Professional Sales Person (CPSP), will be preferred.
You might be a good fit if you
- Have a high sales acumen.
- Demonstrate tenacity and a willingness to go the distance to get things done.
- Can function autonomously with minimal guidance.
- Have excellent time management skills.
- Possess strong collaboration, communication, negotiation, and interpersonal skills.
- Can carry out Training Needs Analysis.
- Communicate ideas and instructions to the staff at all levels in a clear and concise manner.
- Have strong interpersonal and presentation skills – experience working with a multi-cultural organization.
- Demonstrated an ability to learn fast on the job.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d’Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
- We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You’ll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator’s top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.