Work from anywhere, impact everywhere
Diversity is at the heart of who we are at Xapo Bank. We’re a fully distributed team of over 140 Xapiens that work remotely from 40+ countries around the world.
Our beginning: A world that enjoys economic freedom and wealth protection, no matter where you live or who is running your country.
To achieve that, we search the world for the best people for the job. We work hard, think globally, and inspire each other to learn and grow. We are committed to changing the way things are done.
Risk is inherent in all of our business activities and managing risk well is the responsibility of every Xapien. Sound risk management enables us to serve our customers and deliver value for our shareholders, and helps make Xapo a great place to work.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!
Position overview
As a Product Graduate within the product team of Xapo bank, you will play a meaningful role in assisting the how our product will bridge the traditional fiat banking world with the rapidly evolving landscape of Bitcoin and cryptocurrency. This role offers an exciting opportunity for recent graduates to gain hands-on experience in an exciting fintech startup. You will work closely with senior product managers and cross-functional teams to support the entire product lifecycle, from ideation to launch and ongoing optimization.
Responsibilities
As a Product Graduate, your initial focus will involve immersing yourself in the dynamic landscape of fintech and Bitcoin. You will be conducting market research and analysis, reviewing emerging trends and customer behavior and feedback to identify unmet needs and uncover opportunities for product innovation, particularly in the intersection of traditional banking and Bitcoin.
The insights gained from this analysis will directly inform and enrich our product development efforts, as you actively collaborate with product managers and cross-functional teams across design, marketing, sales, legal, compliance, and risk management.
Your contributions will include supporting the creation of detailed product requirements documentation, user stories, and participating in feature prioritization discussions.
Beyond the initial stages of product conceptualization and development, you will be contributing to ensuring the highest standards of quality and reliability for Xapo’s products. You will actively support product testing and quality assurance processes for new releases and feature updates, verifying performance, security, and overall user experience.
Furthermore, a key aspect of your role will involve diligently monitoring the performance of Xapo’s existing product suite. By analyzing key performance indicators (KPIs), reviewing user engagement metrics, and considering customer feedback, you will help identify areas for improvement and optimization, ensuring our products consistently meet and exceed user expectations.
Rotation Structure
To maximize the opportunity to gain exposure to various aspects of product management and development, you will participate in a graduate rotation program, rotate through the 4 Tribes of Growth, Total Payment Volume, Engagement and Asset Under Management, covering the full customer lifecycle starting from customer acquisition and onboarding, through transacting and Wealth services, and activation and retention. During your graduate rotation program, you’ll spend 3-3 months with each Tribes, under the leadership of the VP of Products.
Orientation and Onboarding (1 week):
Over 12 months, you will rotate through key areas of product development including:
Skills needed
Other requirements
Why work for Xapo?
IMPACT GLOBALLY, WORK REMOTELY.
At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.
Xapo Device Policy
Consultants joining Xapo Bank must comply with the Xapo Device Policy, which governs the use of corporate-approved laptops under Corporate-Owned, Personally Purchased Device (reimbursed up to $1,500) or Corporate-Owned, Personally Enabled Device (personal device with enforced security controls).
All devices must meet security requirements, enroll in Xapo’s Mobile Device Management (MDM), and adhere to compliance rules. COPPD devices remain Xapo property with buyback options upon exit. COPED users agree to data control measures, including mandatory corporate data wipes.
Compliance with the Xapo Device Policy is mandatory for all consultants, onboarding will not proceed without adherence to the policy.
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