Product Designer
Root is on a mission to transform insurance with technology.
We are looking for a skilled, creative individual to help us develop and maintain a world-class digital product. You’ll be responsible for researching, designing and iterating on new and existing Root features to ensure that the product is optimised for enhanced usability, usefulness, and visual design.
About Root
Root is a cutting-edge, API-first technology company at the forefront of the revolutionary changes happening in insurance. Our mission is to make insurance more accessible by providing the technology and expertise that enable digital transformation. We’re a team of dedicated professionals who are committed to challenging the status quo one API at a time.
What you’ll do:
Core responsibilities:
Working closely with our Product & Engineering team, you will:
- Rapidly research, prototype, test and implement new feature ideas.
- Optimise UX/UI designs for usability, user experience, as well as for consistency and effectiveness across the product.
- Focus on user-centricity and data-driven problem solving.
- Engage the broader product team, internal and external users, clients, and other stakeholders in the solutioning and design process.
- Apply research insights to your design, iterate on our solutions and close the feedback loop on UI/UX design deliverables.
- Effectively onboard and guide the Engineering team through the implementation of new designs, using wireframes, hi-fidelity visual designs or prototypes.
- Ensure features meet your design briefs by conducting Design QA before release to ensure implementation accuracy and fidelity to the original design intent.
- Customer research surveys and client feedback are regularly conducted and translated into design improvements.
We are looking for someone with:
- 3-6 years of experience in a Product/UX Designer role, with a strong understanding of user-centered design principles.
- Portfolio showcasing end-to-end design work, from research and wireframing to high-fidelity UI design.
- A solid knowledge of Figma and modern design collaboration tools.
- Strong experience in lean UX methodologies and user-centered design principles.
- Ability to use wireframing and prototyping to compare and contrast multiple solutions in a continuous cadence.
- Strong focus on ensuring a high-quality design solution by continuously giving and soliciting feedback from a technical and non-technical audience.
- Comfort running user interviews and user tests to synthesise insights into design hypotheses and improvements.
- Proactive in QAing designs during development and ensuring implementation accuracy before release.
- The ability to work within constraints and spot opportunities to improve consistency or scalability.
- Experience balancing product thinking with UX craft.
Bonus points/nice to have:
- Experience with graphic design and Adobe Creative Suite.
- Experience designing for fintech or insurtech platform products.
- Strong knowledge of the industry and market trends.
- Experience in HTML and CSS.
Why Join Root
Our team is made up of smart, passionate, and kind individuals working together to build and implement technology with real impact for our clients. We are driven to succeed by collaborating transparently and value developing personal relationships with each other. We have a fantastic office in Cape Town and always make an effort to have our catered lunch together. We love getting out of the building for team events, company offsites or just to grab a coffee.
As a team, we are committed to:
- Leading by example
- Exceeding expectations
- Rallying as one team
- Owning the mission, and
- Rising to the challenge
We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust. We care a lot about innovation, and believe in an iterative way of working to drive progress. We encourage each other and foster a working culture of sharing early versions of our work and implementing feedback fast.
If delivering our mission gets you excited, get in touch!
