At Zinc, we’re on a mission to build something bold and we’re looking for an Operations Manager to help us keep the engine humming and the chaos organised (well, mostly). ⚡️
This is not your average ops role. 😲 You won’t be buried in spreadsheets or stuck in reactive mode. Instead, you’ll be shaping how the whole business functions helping our talented team operate at their best, embedding structure where it’s needed, and championing data-led decision-making at every level. ⚒️
You’ll be leading a brilliant, cross-functional team who are already doing great work, now we need someone to bring it all together, coach them up, and push us from “working” to 👉 “smashing it.” You’ll have the freedom to move across the business, partner with leadership, and create systems that really stick.
If you love finding clarity in the chaos, get a buzz from building structure that actually works, and think in dashboards as well as diagrams, we want to meet you. ☀️👋
(You can see our full interview process if you click “Find out more” under “Our Hiring Process” below👇)
- Department
- Core Operations
- Employment Type
- Full Time
- Location
- Zinc – London
- Workplace type
- Hybrid
- Compensation
- £55,000 / year
- Reporting To
- Sam Norman, Chief of Staff
Key Responsibilities 🗝️
🧩 Lead and level up a fab team of four guiding, coaching, and helping them do their best work
🔍 Partner with leaders across Zinc to spot where ops can supercharge performance
📈 Turn data into gold pull insights, build dashboards, and help everyone make smarter decisions
🔄 Streamline and simplify improve processes, reduce friction, and embed efficient ways of working
🧠 Upskill the team in data, tools, and tech (you don’t need to be an engineer, just not afraid of AI)
🗺️ Embed the hub-and-spoke model making sure ops support is consistent, scalable, and strategic
🎯 Keep us focused help the team prioritise what really matters, and stay on course
Skills, Knowledge and Expertise 🚀
⚡️ Hard Skills
Data Literacy 📊
You don’t need to be a data scientist but if you can wrangle numbers, spot patterns, and turn chaos into insight, you’re our kind of ops person.
Data Literacy 📊
You don’t need to be a data scientist but if you can wrangle numbers, spot patterns, and turn chaos into insight, you’re our kind of ops person.
Excel 📈
Love a pivot table? Know your way around formulas? Excel is still the unsung hero of ops and we need someone who can wield it like a pro.
Tech & AI 🤖
We’re not expecting you to build a robot (unless that’s your thing) but you should be curious, tool-savvy, and excited about how AI and automation can boost our day-to-day.
Planning & Process 🗂️
You’ve got a knack for making things run smoother, faster, better. You see bottlenecks, design flow, and can take a messy system and make it sing.
⚡️ Soft Skills
Confident Communicator 🗣️
You can translate complexity into clarity whether you’re chatting with the team or presenting to leadership, you make people get it.
Pragmatic Decision-Maker ⚖️
You don’t chase perfection you get stuff done. You’re strategic when needed, scrappy when it counts, and always focused on what will actually help.
Work at Speed ⚡
You move fast but stay thoughtful. You know how to make quick progress without sacrificing quality and you help others do the same.
Stakeholder Influence/EQ 🧠❤️
You’ve got the emotional intelligence to read the room, the people skills to build trust, and the influence to steer things in the right direction even when it’s tricky.
What we offer 🍉
Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring
- 24 days holiday + Bank Holidays + your birthday off 🎉
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat to Serbia 🇷🇸🏔️✈️
- Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to MoreHappi coaching
- Company socials, quarterly team socials Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries 🥳
About Zinc
Who we are ⚡
Zinc builds automated reference and background checking tools designed to improve candidate experience and set new industry standards. Founded in 2017 by a team with extensive HRTech experience, Zinc is an early-stage startup rapidly growing as it redefines efficiency, transparency, and fairness in background checks.
📚Read more about our story here: https://zincwork.com/mission
We’re a culture first company, by this we don’t just mean an active calendar of both company and team organised events 🍔🍻🎯 (which we do have 🤩),Zinc’s culture is defined by a respectful and autonomous approach to all employees, fostering support for new ideas, promoting a flexible work environment, and operating within a flat structure. While socials, lunches, and events enhance the experience, the core of Zinc’s culture drives employees to embrace innovation, share successes, and feel motivated about the company’s future.
🪴We recently redefined our company values:
🧩The pieces that make Zinc: Pragmatic, Integrity, Empathy, Collaborate, Empowered, Speed.
Our Hiring Process
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