Onboarding Analyst (UK / Bulgaria)

About us:

BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly.

We are a diverse team spread across EMEA, North America, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system.

We recently secured a strategic investment from Visa through their Visa Ventures arm. This follows our $50 million Series B in December, led by Haun Ventures with participation from Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. The continued confidence from these leading investors has enabled us to accelerate our growth trajectory, and we’re looking for smart, ambitious people to help us build the next generation of payments.

We’re incredibly honored to have made Newsweek’s list of The Top 100 Global Most Loved Workplaces two years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

Due to our expanding business, there is an increased demand for a Compliance Onboarding Analyst to join the Team. The role requires a high level of initiative, as well as expertise in a FinTech environment and cooperation with corporate and individual clients. This role requires high attention to clients needs, self education and self organization. This role will form part of our global team, and will work closely with Operations, Trading Team, Sales, and Management. We are looking to hire a range of seniorities and multiple headcount so if the role sounds interesting then please feel free to apply!

Key Areas of Responsibilities:

• Onboarding and due diligence of the Company’s Corporate customers ensuring that the appropriate best practices in Onboarding and Risk Management are applied.
• Oversee the Corporate customers’ application process, responsible for collecting and verifying the necessary information.
• Identify correctly the Corporate customer’s UBOs and Directors and collect all relevant information;
• Collect, review and verify complete information with Corporate applications in accordance with company policies;
• Carry out all relevant checks and resolve any potential hits (Sanctions, PEPs, Adverse Media, etc).
• Ensure all relevant legislation and regulations are adhered to, as well as industry guidance and best practices.
• Assess and decide on a case-by-case basis what measures should be taken with regards to additional investigations, follow-up actions etc.
• Carry out risk assessments on all customers and follow relevant approval and escalation processes.
• Suggest improvements to the process.
• Onboarding of Private Individuals / individual persons on the BVNK platform and different products.
• Ensure all required documentation is collected and verified from the Company’s High Value customers.

What we need from you:

• Fluent in English, with excellent written and verbal communication and research skills.
• Spanish speaking is a plus
• Previous experience in a Fintech/payments environment.
• Minimum 1 years’ experience in corporate(B2B) customer service, onboarding, or compliance within the payments, forex, or fintech industry
• Proficiency in Microsoft Outlook and MS Office applications.
• Proficiency in Salesforce or similar sales CRM systems
• Strong written and oral communication skills, with proven ability to initiate and manage relationships via several digital platforms
• Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues
• An open and creative environment where you can help us define the future of BVNK, it’s culture, and it’s opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.