MLO Sales Associate

Location: Del Amo Fashion Center, Torrance, CA
Duration: 3‑Month Contract – $20/hour

Job description

For 90 days you’ll run a design‑driven pop‑up that blends premium home‑furnishing inspiration with on‑the‑spot HELOC education. Think Restoration Hardware service meets fintech innovation. You’ll greet shoppers, discuss room makeovers, demo styled vignettes, and—after training—guide them through a 60‑second credit pre‑qual on an iPad. KPIs: delighted guests, qualified credit apps, and actionable insights to improve the activation.

Responsibilities

• Run the pop‑up end‑to‑end: schedule staff, open/close, keep displays flawless.

• Engage every shopper: start genuine conversations so visitors feel welcomed and heard.

• Provide design guidance: offer non‑commissioned solutions that match each customer’s style and budget.

• Educate on Aven financing: explain our HELOC‑backed card in plain English and capture leads in the CRM.

• Report & optimize: track daily KPIs, deliver weekly summaries, and recommend improvements.

• Uphold brand standards: polished communication, professional appearance, and impeccable floor presentation.

Qualification

• 1+ yrs premium retail or design showroom experience (Restoration Hardware, Anthropologie, West Elm, boutique design studios, etc.).

• Comfortable discussing budgets and basic ROI math with homeowners.

• Tech‑savvy: quick with POS systems, iPad apps, and CRM data entry.

• Detail‑oriented, highly organized, and comfortable multitasking in a fast‑paced setting.

• High‑energy, relationship‑driven team player with excellent verbal communication.

• Ability to stand 8‑hour shifts, and work mall hours (incl. weekends & holidays).

• Bonus: interior‑design coursework, luxury furniture background, or bilingual skills.

Aven is a proud Equal Opportunity Employer. Aven does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.