Meet the Team
Splunk, a Cisco company, is building a safer, more resilient digital world with an end‑to‑end, full‑stack platform designed for hybrid, multi‑cloud environments.
The Splunk AI Platform and Services team provides the core runtime and developer experience that power AI across Splunk and Cisco. We manage large-scale, multi-tenant LLM inference across major cloud providers and build platform services to support these workloads. We also provide VectorDB/RAG services and MCP services that make AI workloads secure, observable, and cost-efficient for product teams.
On top of this foundation, we deliver agentic frameworks, SDKs, tools, and evaluation/guardrail capabilities that help teams quickly build reliable GenAI assistants and automation features. You’ll join a group that sits at the intersection of distributed systems, ML, and developer experience, grounded in operational excellence and a culture of impact-driven, cross-functional collaboration.
Your Impact
Implement features for GenAI services and APIs that power chat assistants, and automation workflows across Splunk products.
Help build and maintain RAG pipelines: retrieval orchestration, hybrid search, chunking & embeddings, and grounding with logs/events/metrics.
Contribute to agentic and multi-agent workflows using frameworks like LangChain or LangGraph, integrating with MCP tools, internal APIs, and external systems.
Develop and refine developer-facing SDKs, templates, and reference apps (primarily Python/TypeScript) that make it simple for other teams to compose tools, chains, and agents on top of it.
Integrate with LangSmith or similar eval stacks to instrument prompts, capture traces, and run evaluations under the guidance of more senior engineers and scientists.
Collaborate with product managers and UX to turn user stories into GenAI experiences, iterate based on feedback, and ship features that move customer and business metrics.
Apply and advocate responsible AI practices in day-to-day work: grounding, guardrails, access controls, and human-in-the-loop flows.
Minimum Qualifications:
Bachelor’s degree in computer science, Engineering, or equivalent practical experience.
5+ years of hands-on experience building and operating backend or distributed systems in production or 2+ years of experience with a Master’s degree
Proficiency in at least one modern programming language (e.g., Python, TypeScript/JavaScript, Go, or Java) and solid software design/debugging skills.
Some hands-on experience with LLM APIs and ecosystems (e.g., OpenAI, Claude, Bedrock, or OSS models such as Llama) and related production features.
Familiarity with web APIs and microservices (REST/gRPC), including testing, deployment, and basic observability (logs/metrics).
Demonstrated ability to work end-to-end on features: collaborate on design, implement, write tests, help deploy, and iterate based on metrics or feedback.
Preferred Qualifications:
Experience or strong interest in RAG systems and vector databases (Weaviate, Qdrant, Milvus, FAISS, etc.).
Exposure to agentic frameworks (LangChain, LangGraph, LlamaIndex, Semantic Kernel, or similar) and tool/agent orchestration patterns.
Familiarity with LangSmith or similar evaluation platforms, or experience instrumenting prompts/pipelines for quality and debugging.
Background contributing to platform or Developer experiences capabilities: internal libraries, SDKs, templates, or shared components that other engineers use.
Experience with full-stack development for GenAI interfaces (React/TypeScript), including prompt UX or conversation flows, is a plus.
Understanding basic AI safety and governance concepts (guardrails, data privacy, RBAC) and how they apply in an enterprise environment.
Strong communication skills and a growth mindset, comfortable asking questions, giving/receiving feedback, and learning from more senior teammates.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
The starting salary range posted for this position is $181,000.00 to $235,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate’s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$181,000.00 – $270,300.00
Non-Metro New York state & Washington state:
$165,300.00 – $240,600.00
* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Other similar jobs that might interest you
