KYC Compliance Officer (2 year contract – Renewable)

Who We Are

Established in 2019, Matrixport is the world’s leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments.

Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP）& Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions.

As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency.

Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

ABOUT THE ROLE

The Compliance Officer plays a critical role in the KYC Team to help Matrixport fight financial crimes. You will be instrumental in supporting and enabling business growth. This is an excellent opportunity for those that are keen to gain exposure to the cryptocurrency / blockchain industry. The candidate will be based in Malaysia.

Position Overview:

We are seeking a highly motivated and detail-oriented Compliance Officer to join our Compliance Department. The officer will assist in ensuring that our company adheres to standards as per our in-house policies and procedures. You will work under the guidance of the Head of KYC and gain hands-on experience in the compliance field, developing your skills in client onboarding requirements and policy enforcement.

Job responsibilities:

• Be the subject matter expert for client onboarding across all lines of businesses;
• Perform level 1 KYC review and provide onboarding advice to internal stakeholders as necessary;
• Review and dispose of Name Screening alerts, ensuring alerts are reviewed in an accurate and timely manner;
• Conduct Periodic Review of existing clients;
• Conduct Counterparty Due Diligence as necessary;
• Discuss and escalate, as necessary, issues arising from KYC checks;
• Continuously contribute to process improvement initiatives; identify inefficiencies and control risks, propose relevant solutions followed by implementation;
• Make informed assessments substantiated by appropriate information whilst ensuring that all relevant issues and risks have been considered and mitigated;
• Maintain and update various compliance control lists and logs;
• Act as an ambassador of Matrixport, uphold the highest standards in professionalism, client satisfaction and compliance with regulatory requirements;
• Assist in ad hoc projects and other tasks as assigned.

Job Requirements:

• University graduates in Accountancy, business, Economics, Commerce or law related disciplines;
• At least 3-5 year of client onboarding experience; Knowledge on identification and verification requirements of different corporate structures is a plus;
• Proficient in spoken and written Mandarin;
• Shift work may be required during Malaysian public holidays;
• Strong interest in Virtual Assets and blockchain industry;
• Prior Experience in a Virtual Asset service provider is a plus;
• Self-driven, strong sense of accountability and ownership;
• Excellent attention to details;
• Excellent communication and interpersonal skills;
• Ability to meet tight deadlines while upholding high work quality.

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