Our mission
We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that’s where you come in…
How you’ll help us achieve it
We are looking for an ingenious and action-oriented Human Resources Officer. You will be the first point of contact for Wave Bouaké’s Employees’ human resources requests. You will also collaborate with the people (payroll, talent, IT, and HR business partners) and the legal team to ensure a great overall employee experience and business continuity.
In this role, you’ll:
- Draft employment contracts, amendments, and any administrative documents related to human resources management.
- Process, update, and archive (digitally and physically) personnel files (contracts, promotions, transfers, absences, departures, etc.).
- Manage disciplinary cases (drafting requests for explanations, conducting hearings, etc.).
- Prepare and submit payroll inputs (absences, bonuses, overtime, deductions, etc.).
- Be in charge of social security declarations, CNPS, and the preparation of new joiners’ insurance.
- Keep HR databases in our SIHR up to date.
- Ensure HR compliance by uploading the required documents to SIHR for each employee.
- Ensure the integration of new employees (onboarding sessions, facilitate their journey at Wave, etc.).
- Manage departures (conduct exit interviews and draft all related documents).
- Ensure the processing and monitoring of annual leave, absences, and employee benefits (insurance, retirement, bonuses, family allowances, maternity leave, etc.).
- Provide operational support to HR management on projects and initiatives.
- Ensure compliance with local labor procedures and regulations, and serve as the point of contact at the Labor office and CNPS.
- Participate in implementing HR policies and in continuous process improvement.
- Ensure compliance with internal policies, procedures, and values.
- Serve as the point of contact for employees regarding HR issues.
- Contribute to internal communication on human resources-related topics.
Key details
- You will work from our office in Bouaké.
- Work authorization in Côte d’Ivoire is required.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We conduct Performance Reviews twice a year and award bonuses or promotions to exceptional performers who have been with the company for more than 6 months.
- We offer generous health insurance for yourself and your dependents.
- We support working parents – We offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- Have a good knowledge of English and be fluent in French.
- 3+ years’ experience in a similar role, ideally within an international company.
- Licence or higher education in Human Resources Management or Business Administration.
- Good knowledge of CI labor law and local legal obligations.
- Proficiency with office software and HRIS.
You might be a good fit if you
- Can work independently with minimum supervision;
- Have strong collaboration, communication, negotiation, and interpersonal skills;
- Have successfully led teams to achieve ambitious goals;
- Demonstrate tenacity and a willingness to see tasks through to completion;
- Are comfortable with over-communication and proactive coordination;
- Adapt quickly to changing priorities and conditions and effectively manage complexity and change;
- Have an analytical approach to problems;
- Have a strong sense of responsibility;
Our team
- We have a rapidly growing in-country team in Senegal, Côte d’Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You’ll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator’s top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
