Human Resources Business Partner

About Matrixport:

Founded in 2019, Matrixport is a global hub for cryptocurrency financial services. Valued at more than US$1 billion, the company, through its subsidiaries, holds regulatory licenses across major markets, including Singapore, Hong Kong, Switzerland, the United Kingdom, and the United States. Matrixport operates seven offices worldwide, manages more than US$7 billion in assets under management and custody, processes more than US$7 billion in monthly trading volume, and has paid out more than US$2 billion in interest to date. Its suite of digital asset financial solutions is designed to help clients maximize capital efficiency and achieve sustainable asset growth.

Through its local subsidiaries, Matrixport has received trust or company service provider and money lender licenses in Hong Kong, as well as a FINMA asset management license in Switzerland. The company operates as an appointed representative in the United Kingdom, is registered as a money services business in the United States, and is a member of Switzerland’s FINMA SRO-VFQ. In Singapore, its subsidiary Fly Wing holds a Major Payment Institution license from the Monetary Authority of Singapore. Matrixport has been named by CB Insights as one of the “50 Most Promising Blockchain Companies,” included in the Hurun “2024 Global Unicorn List,” and recognized as a fintech unicorn in Singapore in 2025.

For more information, visit www.matrixport.com

Why Join Us:

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

About the role:

As part of the overall HR Team, this role will be the company’s first dedicated HR hire in Malaysia, responsible for setting up and managing core HR functions. This role will handle end-to-end HR operations including recruitment, onboarding, employee relations, payroll coordination, and HR administration. The successful candidate will work closely with the overall HR group to establish HR policies, ensure compliance with Malaysian labour laws, and support the company’s growth by building structured and effective people processes.

Job Responsibilities

• Partner closely with business leaders to understand business strategy, organizational needs, and workforce challenges, providing HR guidance across talent acquisition, performance management, talent development, promotion, succession, and employee relations;
• Participate in key business discussions and meetings, offering insights and recommendations from a people and organizational development perspective;
• Provide strategic input on organizational design, workforce planning, and succession planning to support sustainable business growth;
• Support the effective implementation of company HR policies, processes, and compliance requirements within assigned business units;
• Collaborate with Talent Acquisition and HR Centers of Excellence (COE) to support the attraction, development, and retention of talent, with a focus on customer service, sales, and account management teams;
• Analyze HR data and key workforce metrics to identify trends, risks, and opportunities, and provide actionable insights to management;
• Participate, as needed, in the management of employee relations and compliance-related matters, ensuring alignment with company policies and local labor laws.

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field;
• 7+ years and above of relevant experience within HR with prior experience in a HR Business Partner role or recruitment is preferred.
• Strong verbal and written communication skills in both English and Chinese (Mandarin);
• Demonstrated ability to build effective relationships with stakeholders at all levels of the organization;
• Strong analytical and problem-solving skills, with the ability to translate business needs into people solutions;
• Excellent organizational and time management skills, with the ability to manage multiple priorities in a dynamic environment;
• Working knowledge of Malaysia labor laws, regulations, and employment practices;
• Understanding of performance management and incentive frameworks for sales, customer service, and account management teams is preferred.

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