Head of Fraud

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital.

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we’re looking for smart, ambitious people to help us build the future of financial services.

We’re incredibly honored to have made Newsweek’s list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

We’re seeking an experienced, proactive, and hands-on Head of Fraud to join our growing Financial Crime team. You’ll play a critical role in building and leading our fraud function — protecting both our business and our customers as we expand from B2B into consumer payments and launch our card programme.

You will be responsible for designing and implementing the fraud strategy, framework, and controls across all our products and geographies, covering both fiat and crypto payment services. In the early stages, this is a highly hands-on role, where you will roll up your sleeves to design rules, assess tools, investigate cases, and set the foundations of the function. Over time, you’ll grow and lead a team of fraud specialists, ensuring scalable and effective fraud management as the business matures.

You’ll work closely with colleagues in Compliance, Legal, Risk, Product, and Operations to create a secure yet frictionless customer experience, balancing fraud prevention with customer trust and growth. This is a high-impact role that requires ownership, independence, and the ability to build a new function from the ground up in a fast-paced, innovative environment.

Key Areas of Responsibilities:

• Strategy & Framework:
• Define and implement the company-wide fraud strategy and fraud risk framework aligned with regulatory requirements and industry best practices
• Develop and maintain fraud risk appetite statements, policies, and governance structures
• Fraud Prevention & Detection:
• Design and implement fraud controls across the customer lifecycle (onboarding, transactions, cards, withdrawals, etc.)
• Build transaction monitoring rules and detection logic for fiat, crypto, and card payments
• Evaluate, select, and implement fraud prevention and monitoring tools, balancing efficiency, scalability, and cost
• Operations & Incident Management:
• Establish and manage fraud investigations and response processes
• Serve as the escalation point for fraud incidents and lead root cause analyses
• Work closely with Compliance, Legal, Risk, and Product teams to minimise fraud exposure while ensuring a seamless customer experience
• Team & Leadership:
• Act as a “player-coach”: execute hands-on fraud monitoring and investigations while gradually building a dedicated fraud team
• Hire, mentor, and lead fraud analysts/managers as the function scales
• Champion a fraud-aware culture across the business
• External Engagement:
• Liaise with regulators, law enforcement, and industry bodies on fraud-related matters.
• Monitor emerging fraud trends in payments, crypto, and cards, and adapt strategy accordingly.

What we need from you:

• Proven track record in fraud prevention and management within financial services, payments, fintech, or crypto;
• Deep knowledge of fraud risks across fiat payments, card issuing/acquiring, and virtual assets;
• Hands-on experience setting up fraud programmes, controls, and monitoring systems from the ground up;
• Familiarity with relevant regulations (e.g., PSD2, AMLD5/6, FCA guidelines, FATF recommendations, etc.) and card scheme fraud requirements;
• Strong understanding of fraud tools, transaction monitoring systems, and data-driven risk modelling;
• Demonstrated ability to operate both strategically (frameworks, policies) and tactically (rules building, investigations);
• Experience engaging with regulators, auditors, and external partners;
• Leadership skills with willingness to be hands-on until the function matures.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.