The General Manager oversees all operations and drive business growth for our company in Dubai. The General Manager will provide strategic leadership, manage a team of managers across multiple departments, and ensure superior operations, profitability, and customer satisfaction.
Job Responsibilities
- Develop and execute strategic business plans to achieve revenue, profit, and growth objectives for the Dubai business unit
- Oversee all operations including sales, marketing, compliance, mid office operations and risk
- Recruit, train, motivate, and manage a high-performing team of department managers and staff
- Implement effective processes, policies, and systems to optimize efficiency and productivity
- Analyze financial data and KPIs to make informed business decisions that maximize profitability
- Ensure compliance with all relevant laws, regulations, and internal policies
- Identify opportunities for growth, new products/services, and process improvements
- Manage relationships with key clients, partners, vendors, and stakeholders
- Prepare comprehensive reports on performance, risks, and future projections for senior leadership
- Provide hands-on leadership, coaching, and conflict resolution as needed
Requirements
- Bachelor’s degree in Business Administration, Management or related field; MBA preferred
- 8+ years of progressive management experience, preferably in multi-unit operations
- Proven track record of achieving revenue, profit, and business growth targets
- Strategic thinking abilities to develop and execute effective business strategies
- Strong leadership, coaching, and people management capabilities
- Financial management, budgeting, and forecasting skills
- Excellent communication, presentation, and negotiation skills
- Proficient in MS Office and business intelligence tools
- Knowledge of UAE/GCC business practices and regulations
The ideal candidate will be a results-driven leader with exceptional management abilities to drive operational excellence and profitability in a fast-paced business environment.