Finance Operations

About Matrixport

Founded in 2019, Matrixport is a global hub for cryptocurrency financial services. Valued at more than US$1 billion, the company, through its subsidiaries, holds regulatory licenses across major markets, including Singapore, Hong Kong, Switzerland, the United Kingdom, and the United States. Matrixport operates seven offices worldwide, manages more than US$7 billion in assets under management and custody, processes more than US$7 billion in monthly trading volume, and has paid out more than US$2 billion in interest to date. Its suite of digital asset financial solutions is designed to help clients maximize capital efficiency and achieve sustainable asset growth.

Through its local subsidiaries, Matrixport has received trust or company service provider and money lender licenses in Hong Kong, as well as a FINMA asset management license in Switzerland. The company operates as an appointed representative in the United Kingdom, is registered as a money services business in the United States, and is a member of Switzerland’s FINMA SRO-VFQ. In Singapore, its subsidiary Fly Wing holds a Major Payment Institution license from the Monetary Authority of Singapore. Matrixport has been named by CB Insights as one of the “50 Most Promising Blockchain Companies,” included in the Hurun “2024 Global Unicorn List,” and recognized as a fintech unicorn in Singapore in 2025.

For more information, visit www.matrixport.com

Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

ABOUT THE ROLE

We are seeking a proactive and detail-oriented Operations Analyst to join our team. The ideal candidate will be responsible for handling institutional client inquiries, coordinating with internal departments, processing fund transfers, and managing KYC-related communications. The role requires strong communication skills, client service orientation, and a commitment to operational excellence.

Key Responsibilities

• Manage institutional client inquiries, orders, and KYC-related communications with professionalism and accuracy.
• Coordinate with Compliance, Finance, and IT teams to resolve issues and streamline operational workflows.
• Support trading operations including quotation and order creation
• Ensure proper communication and documentation of trade instructions across systems and stakeholders.
• Oversee post-trading activities such as daily reconciliations to maintain data integrity.
• Contribute to continuous improvement of operational processes and client service standards.

Qualifications and Skills:

• Bachelor Degree in any disciplines;
• 1–3 years of experience in financial operations, client service, or a related role (institutional client experience preferred);
• Strong interpersonal and communication skills, both verbal and written;
• Ability to multitask and manage time efficiently in a fast-paced environment;
• Team player with demonstrated ability to communicate and partner with internal / external parties;
• Fluency in English and Mandarin is advantageous, due to need to work closely with Mandarin as well as English speaking stakeholders.

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