Energy Services Consultant

Company Description

Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients’ transformation in an increasingly complex world.

We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically.

Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited.

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions.

No two days are the same, but we believe in a flexible approach to working which we know our employees value.

Job Description

The Role

We are seeking a highly organised, proactive, and industry-literate professional to take a leading role in delivering the operational, tactical, and strategic outputs of contracts within the Energy & Assurance Services team, part of the Future Markets Business Unit.

Acting as a central point of contact for internal and external stakeholders, this role blends coordination, risk assessment, governance, data analysis, and stakeholder management to support compliance, assurance, and future-facing industry change.

This role can be based anywhere in the UK, and may involve occasional travel to Ireland and Solihull/Birmingham.

Responsibilities

Administrative and Operational

• Organise and coordinate logistics for webinars, including content and stakeholder engagement.
• Develop and maintain website content and oversee onboarding processes for new industry code participants.
• Support management of inboxes, triaging queries and responding with assistance from the wider team.
• Update Risk Models with timely and accurate data inputs.
• Manage inbound client queries, providing clear, responsive communications.
• Draft official correspondence and consultation letters on behalf of clients
• Support with meeting administration, Secretariat and PMO duties for Northern Ireland clients.

Tactical & Strategic Delivery

• Manage the end-to-end process for code modifications, including drafting, stakeholder engagement, and workgroup facilitation.
• Draft and maintain Local Working Instructions (LWIs) for the administration of industry codes.
• Develop knowledge around the development and application of automation and AI technologies and best practices to improve delivery practices and efficiency in our contracts across the team
• Represent the organisation in industry forums and networks, developing new client relationships.
• Track and chase deliverables linked to committee decisions and outputs.
• Deliver external webinars and presentations to support stakeholder understanding of our activities.
• Provide budget tracking for programme contracts.

Competitive salary plus an excellent benefits package

Qualifications

Requirements

• Excellent organisational and multitasking abilities with a proven track record of managing cross-functional projects.
• Confident communicator with experience in stakeholder engagement, including regulators, industry groups, and service providers.
• High level of proficiency in Microsoft Excel, and able to analyse and present industry data clearly.
• Comfortable drafting formal governance documentation and reporting.
• Able to balance hands-on delivery with strategic planning and process design.

Upon employment, employees should also have a sound awareness of the Company’s Information, Quality, Environmental and Energy Management Systems.

Additional Information

WHAT WE OFFER
25 days annual leave, plus bank holidays
Reward and recognition schemes
Flexible working
Private Bupa healthcare
Life Assurance (up to 4 times annual salary)
Matched pension contributions
Season Ticket Loan
Cycle to work scheme
Buy and Sell annual leave
Reimbursement of eye test and up to £50 towards glasses or contacts
Corporate gym rates
Employee Assistance Programme
Summer and Christmas parties, along with monthly Social@77