Working At Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose
As a Design Manager at Bitso, you will lead and grow a team of talented designers, ensuring the delivery of high-quality, user-centered solutions that meet both business and customer needs. You will be responsible for creating an environment where designers can thrive, learn, and deliver excellent work in close partnership with product managers, engineers, content designers, and researchers.
This role requires a hands-on leader who can balance people management, delivery accountability, and design quality.
Reports To
Head of Design
Who You Are
Experience
- 6+ years of experience in product design, with at least 2 years in a people management role.
- Proven experience delivering high-quality design work in product companies (must).
- Experience leading interdisciplinary teams that include design, content design and UX research.
- Experience in fintech, banking, crypto, or investment products is a strong plus.
- Previous experience in fast-paced, cross-functional product teams.
Skills
- Strong design craft, with solid understanding of UX/UI principles, design systems, and user research.
- Proven ability to lead and develop designers, providing both strategic direction and hands-on coaching.
- Excellent communication and collaboration skills.
- Ability to navigate ambiguity, make decisions, and drive accountability.
- Strong business-oriented mindset: you connect design work to outcomes.
- Fluency in English and Spanish (both oral and written).
Strong desirable skills
- Team leadership with strong focus on coaching, elevating design quality, and driving outcomes.
Education
- Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or related fields (or equivalent experience).
What You Will Do
People Leadership
- Manage, coach, and grow a team of designers, supporting their career development and performance.
- Set clear goals and expectations, providing regular, actionable feedback.
- Foster a culture of ownership, high standards, accountability, and continuous improvement.
- Lead interdisciplinary teams including product designers, content designers, and user researchers.
Delivery & Quality
- Ensure timely delivery of high-quality design work aligned with product and business priorities.
- Review and elevate design output, maintaining consistency with Bitso’s design system, brand, and UX standards.
- Partner with content, research and product peers to drive excellent, coherent user experiences across platforms.
Collaboration & Stakeholder Management
- Work closely with Product, Engineering, and cross-functional leaders to define priorities, scope, and execution plans.
- Represent design in cross-team initiatives, ensuring user-centered thinking is embedded in decision-making.
- Actively contribute to design critiques, reviews, and broader team rituals to maintain alignment and raise the design bar.
Process & Continuous Improvement
- Identify and address process gaps that impact design delivery or team efficiency.
- Advocate for scalable practices that help the team operate effectively across multiple time zones and squads.
- Partner with the Head of Design and Design Ops to refine team rituals, tools, and workflows
Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we’re looking for. If this role excites you but you don’t match every point in the description, we still want to hear from you.
#LI-Remote
Who We Are
With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
When we hire people for our team, we specifically test for the following traits in addition to our cultural values:
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Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges
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High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.
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Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.
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Self-Management: We look for individuals who can independently manage their work, career, and professional development.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
- Me Time program, including unlimited paid time off.
- Remote-first work environment.
- Employee Stock Option program.
- Zero trading fees through our Bitso Alpha app.
- Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
- Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
- Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
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