We’re hiring a deployed engineer to own the customer implementation experience for Antimetal. You’ll work directly with engineering teams at our customers to turn pilots into production-ready deployments and ensure they get meaningful value from our platform.

This role combines technical problem-solving with customer partnership. You’ll be the bridge between our product and the complex infrastructure environments where it needs to perform.

About Antimetal

Antimetal is building the future of infrastructure management. We’re starting by creating a platform that investigates, resolves, and prevents issues—giving engineers their time back to focus on what they do best: building great products.

What You’ll Do:

• Own customer implementation and calibration: Drive onboarding end-to-end—from access setup to production launch.

• Validate and monitor performance: Ensure data is flowing, investigations trigger correctly, and systems behave as expected.

• Debug and resolve issues: Read and write APIs, troubleshoot integrations, and work hands-on within customer environments.

• Collaborate with Engineering: Work side by side on technical setup, self-hosted deployments, custom connectors, and edge cases.

• Support pre-sales enablement: Join demos, answer technical questions, and evaluate customer environments when needed.

• Improve process and tooling: Build the systems and documentation that make onboarding faster and more reliable.

• Champion customer experience: Take it personally when something breaks – ensure every customer feels supported and successful.

What you bring:

• Are deeply technical and comfortable writing scripts, inspecting logs, and working with APIs.

• Care about the customer experience—owning outcomes both technically and experientially.

• Communicate clearly, follow up reliably, and earn trust through technical competence.

• Enjoy working cross-functionally with both GTM and Engineering teams to ship solutions fast.

• Are energized by ambiguous, high-impact work and want to grow into a foundational customer-facing technical leader.

Bonus:

• Experience in customer-facing technical roles like solutions engineering or forward deployed engineering.

• Experience selling into technical buyers at enterprise companies.

Who you are:

• Identify as a builder.

• Are excited to work in-person from our new and spacious office in New York.

• Love working in a startup environment (experience in a startup or obsession with going zero-to-one).

• Enjoy working with people who are ambitious, caring, and think in systems.

• Thrive in a fast-paced iterative environment where experimentation is essential.

What we bring:

• Pay & ownership — Competitive salary with generous equity grants.

• Full coverage + retirement — Fully covered health, dental, and vision, plus retirement benefits.

• Unlimited PTO — Take the time you need to recharge.

• Dinner on late nights — Working late? Dinner is on us.

• Fitness stipend — Monthly support for your health and wellness.

• Tools of the trade — Any equipment you need to do your best work.

• Commute perks — Citi Bike + train benefits.

Interview process

1. Application Review – Send us your stuff, and a quick note on why you’re excited.

2. Intro Chat: Share what you’re looking for next and learn more about what we’re building.

3. Founder Interview: Talk with one of our founders in more detail about the role

4. Technical Interview: We’ll have you complete a short exercise specific to the role.

5. Onsite: Come onsite and meet the team through a series of 1:1 interviews.

6. Decision – We’ll move fast.