Customer Support Executive

We’re Hiring: Customer Support Executive (Email, Chat & User Research)

Location: HSR Layout, Bangalore

Type: Full-time

Salary: Up to ₹2.5 LPA

Eligibility: Freshers only

We’re on the hunt for someone who doesn’t just work with us — but for the users.

If you’re sharp, empathetic, and eager to kickstart your career in a fast-growing tech company, this is your chance!

About Onmeta:

Onmeta is simplifying access to global digital assets for India and beyond. We provide fast, compliant on/off-ramps and Web3 payment infrastructure that powers platforms like Coinbase Wallet, Phantom, Solflare, CypherD, Bitget, and more.

Registered with FIU-IND and backed by global investors, we’re solving hard problems at the intersection of crypto, compliance, and fintech infra — and we’re just getting started.

What You’ll Be Doing:

• Handling customer queries via email and live chat
• Troubleshooting issues and providing timely resolutions
• Ensuring a smooth, positive user experience
• Collaborating with internal teams to share user feedback
• Conducting outbound calls for user research and insights

What We’re Looking For:

• Strong written and verbal communication skills
• A user-first, problem-solving mindset
• Patience, professionalism, and ability to stay calm under pressure
• Willingness to learn and grow with the team

📍 Walk-in Interviews at our Office (HSR Layout, Bangalore)

📩 Apply here to confirm your interest: https://forms.gle/MK9dLZ7jMNL7LbGj6

Or tag a friend who’s looking for their first break in tech!