Experience level- 1 to 2 years
Requirements
Key Responsibilities:
Handle customer inquiries via email and chat.
Giving prompt answers to customer questions.
Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
Identify and escalate complex issues to senior customer service representatives or managers.
KYC Review: review and evaluate documentation for new customer accounts.
Benefits
Job Location: Work From home
Qualifications:
Graduation Degree is any Stream
Relevant Customer Service experience and Interpersonal and Written communication Skills.
NISM Certified
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