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2 April 2025

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

The Compliance Associate is responsible for conducting investigations into potential violations of laws, regulations, company policies and ethical standards. This role ensures organizational compliance by identifying AML and FT risks, gathering evidence, analyzing findings and recommending corrective actions. The Compliance Associate works collaboratively with internal departments and external agencies to maintain integrity, prevent misconduct and uphold legal and ethical standards within the organization.

Reports To

This role reports to the Compliance Officer

Who You Are

  • At least 2-3 years of professional experience in Compliance Standards and AML/CFT regulation in the financial services and crypto industry.
  • Bachelor’s degree in management, law, or social sciences.
  • Strong ability to conduct in-depth investigations, research, and pattern recognition of unusual or suspicious activities.
  • Solid understanding of AML local regulation and international standards
  • Knowledge of AML Best Practices (local and international).
  • Knowledge of PEPs and what documentation and information is required for approval.
  • Strong communication skills to effectively synthesize, visualize, present and communicate your ideas to leadership and stakeholders in both Spanish and English.

What You Will Do

  • Perform monitoring, alert investigation, analysis and assignation, as well as case escalation related to fiat and crypto transactions.
  • Conduct investigations in relation to compliance matters.
  • Full customer analysis to submit cases to be discussed in the CCC.
  • Ensure any emerging trends or relevant control issues are raised to the AML senior management.
  • Ensure timely response to requests for information due to reviews or inspection visits made by local authorities.
  • Ensure that the AML policies and procedures are aligned with the local regulations and international standards.
  • Provide support to the Compliance Officer in the review of the escalations related to High Risks customers, PEPs and possible SARs.
  • Provide support for the attention of internal, external, and regulatory audits.
  • Verify customer information and conduct Due Diligence Reviews as part of AML Policy and remediation programs.
  • Work side by side with the Customer Support team to resolve critical queries from our customers.
  • Support in the elaboration of processes related to monitoring and investigation or other compliance issues.
  • Assist the Compliance team in projects.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we’re looking for. If this role excites you but you don’t match every point in the description, we still want to hear from you.

#LI-Remote

Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

  • Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges

  • High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.

  • Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.

  • Self-Management: We look for individuals who can independently manage their work, career, and professional development.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso Alpha app.
  • Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
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Employment Type
On-site

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