San Francisco
Full time
On-site
Operations
About the Company:
World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet.
We’re one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.
World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.
World has been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100.
The Market Operations team drives the successful launch, growth, and ongoing performance of World’s operations in markets worldwide. Our work sits at the intersection of strategy and execution, ensuring that World’s unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross-functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the team combines analytical rigor with adaptability and deep local insight. We’re known for operational excellence, on-the-ground problem-solving, and relentless focus on execution and impact.
As a Community Manager for the US, you will play a key role in building and scaling a high-impact ambassador program that drives brand awareness and community growth across college campuses. This person will ensure our brand is authentically represented by passionate student leaders who create local momentum and measurable engagement.
In this role, you’ll manage and support a network of student ambassadors, guiding their day-to-day efforts and ensuring each represents the brand with excellence. You’ll design creative community experiences, optimize operations, and develop scalable systems that enable growth and consistency across campuses nationwide. This is both a strategic and hands-on role, ideal for someone who thrives at the intersection of people leadership, creativity, and organized execution.
Recruit, vet, train, onboard and manage talented student ambassadors nationwide.
Identify, plan, and execute activations in partnership with student ambassadors to drive growth.
Ideate & execute exciting opportunities for student communities to verify and join the largest human network.
Be extremely data-driven and obsessed with tracking efforts in order to build the most effective college growth playbook possible that can ultimately be used globally.
Ambassador program experience, and are passionate about community building.
You’re a people person and love forming relationships and creating world-class experiences for young people.
Experience building dashboards and creating scalable solutions. You love creating better ways of working and finding ways to operate as efficiently as possible!
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Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $125,000 – $150,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!
By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR
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