Client Platform Engineer

Role: [Sr.] Client Platform Engineer
Location: Palo Alto, California (onsite)
Base Salary Range: 130k – 190k + Equity

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What You’ll Do:

We’re looking for someone that is excited about building a scalable platform that leverages management tools such as Jamf and WorkSpaceOne and other tools to design, implement, and support the endpoint infrastructure. You will develop mixed environment solutions for software distribution, deployment, and endpoint management, You’ll work alongside our IT Support team, IT Systems Engineering, and Information Security teams to keep our employees operating in an efficient and safe environment. You love to solve problems at scale, and have experience in creating a robust mixed environment (Windows,ChromeOS, macOS) with a consistent and seamless experience for our end users and support teams. You are passionate about providing the best customer service experience possible, while mentoring junior members of our global team. We are looking for someone that is highly adept at managing Apple, Chromebook and Windows endpoints on a global level, improving the end user experience, and refining processes through automation.

You will do the following:

* Design, build, document and support ongoing automation in endpoint deployment and management

* Manage, administer, and scale our endpoint fleet and related infrastructure

* Support and manage Apple, ChromeOS and Windows operating systems and software

* Define and manage a full cycle patch and software distribution framework

* Manage and maintain client configuration and security compliance standards across all endpoints

* Implement and iterate on deployment solutions across macOS, Windows, and ChromeOS

* Identify and deploy internal process and automation improvements

* Work as an escalation point for the global IT support team

* Help to grow and mentor the global IT team.

Who You Are:

* You have a strong track-record of managing Apple, Chromebook and Windows endpoints at global scale.

* You are well versed in using tools such as but not limited to Jamf, Kandji, and Intune.

* You can identify ways to improve efficiency and scale services leveraging automation tools.

* You have a strong background in Windows administration and are comfortable with AD administration, and group policy management.

* You have excellent analytical and problem solving skills

* You are a great teammate who is hardworking, learns quickly and thrives in a collaborative, agile environment.

Requirements:

* 3+ years in an IT Engineering or IT Support role in an enterprise environment

* 4+ years experience working with endpoint management or DevOps tools (Jamf/Kandji/Casper, Puppet, etc..)

* 2+ years experience in Windows administration (AD, WSUS, GPO management)

* Knowledge of MDM (e.g. Jamf/Kandji/Casper)

* Comfortable with scripting and writing code in at least one language (Bash,Powershell, Python, Ruby, GO)

* Comfort working within a version control environment (Subversion, Git, etc..)

* Networking fundamentals and support (VPN, DNS, DHCP)

Applicant Screening:

Automation is 𝕏’s secret weapon! Please DM @XCareers with a short tale of an automation solution you crafted (e.g., in Bash, PowerShell, or Python) for endpoint tasks like patching, deployment, app management, etc. that you implemented within MDM software (e.g., Jamf, WorkspaceOne, or Kandji). How did your work slash costs, save time, improve user experience, or scale company operations?

Apply now to join our team!