📍Hollywood, CA (Not Remote)
About Passes:
Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022, Passes has attracted top talent from some of the world’s most recognized companies as we build a platform for scale.
The Role:
We’re looking for a sharp, strategic, and highly organized Chief of Staff to serve as the right hand to our Chief Business Officer (CBO). This is a high-impact hybrid role that blends executive support with operational and strategic execution. You’ll manage the CBO’s day-to-day workflow—including inbox and calendar oversight—while also driving key projects, aligning cross-functional priorities, and acting as a trusted partner across business initiatives.
This is not a traditional assistant role. You’ll be deeply embedded in the inner workings of the business, helping the CBO operate at peak efficiency, stay ahead of priorities, and move fast on what matters most. Ideal candidates are detail-oriented, proactive, and capable of zooming in on logistics while zooming out to help shape strategy.
Key Responsibilities:
Operate as the CBO’s right hand — helping manage their time, focus, and follow-through across all priorities
Own and manage the CBO’s inbox — drafting communications, triaging requests, and ensuring responsiveness
Lead all calendar management, travel coordination, meeting prep, and logistics
Track and drive strategic priorities, internal initiatives, and external relationships to completion
Act as a liaison between the CBO and internal/external stakeholders with professionalism and discretion
Organize and lead operational cadences like OKRs, KPIs, team planning, and internal reporting
Draft decks, briefs, memos, and high-level communication across functions
Stay on top of follow-ups, project deadlines, and internal alignment
Support hiring processes, onboarding, and team operations within the CBO’s org
Constantly look for ways to streamline workflows, unblock progress, and increase leverage for the CBO
What We’re Looking For:
3+ years of experience in a Chief of Staff, Executive Assistant, or BizOps-type role in a fast-paced startup or high-growth tech/media environment
Impeccable organizational and project management skills
Excellent communicator — clear, concise, and confident in both written and verbal formats
High discretion, professionalism, and emotional intelligence
Strong judgment and the ability to anticipate needs and take initiative
Comfortable with tools like Google Workspace, Slack, Notion, and Excel
Based in LA or open to relocating. Travel may be required
Benefits:
Competitive salary and equity package
Comprehensive health, dental, and vision insurance
401(k) plan with company matching
Unlimited PTO
Industry-leading in-office perks
Professional development opportunities and continuous learning support
Passes is an equal opportunity employer—we celebrate diversity and are committed to creating an inclusive workplace for all.
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