Chief Compliance Officer

About Relay Payments

Relay Payments is building a modern digital payment network to revolutionize the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 2,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces with industry leaders like Pilot Company, Maverik, Schneider, Coyote Logistics, Lineage Logistics, and others to provide secure, reliable over-the-road transactions. Founded in 2019, our Atlanta-based fintech includes more than 150 team members and has won awards for product innovation, customer service, and organizational culture. We are a proud sponsor of NASCAR and William Byron from Hendrick Motorsports for 2025. For more information about Relay, visit relaypayments.com.

About The Role

The role of the Chief Compliance Officer is to lead all compliance initiatives across the enterprise and support Relay in maintaining the highest standards of compliance with both the spirit and intent of the many laws, rules, and regulations that govern Relay’s operations and to drive Relay’s culture of compliance. The individual will lead the development and deployment of Relay’s Compliance Management System and all associated frameworks to ensure full compliance with state and federal laws, rules, regulations, and industry best practices. The successful candidate will coordinate with all business units as well as the Board and senior management regarding new and revised legislation and regulations along with revised or new additions to Relay’s policies, procedures, and products.

The individual will operate with minimal supervisory oversight and will report directly to Relay’s CEO with a dotted line to the Board of Directors.

• Oversee all development and day-to-day operations of Relay’s CMS, including: internal risk assessments, customer complaint program, ongoing transaction monitoring program, fraud prevention, compliance training, and third-party oversight compliance support.
• Work closely with the Finance and Credit teams over execution of the KYB and transaction monitoring programs.
• Ensure adequacy of internal controls implementing Relay’s compliance policies and procedures.
• Monitor legislative and regulatory updates that impact Relay’s business and modify CMS accordingly.
• Hire, manage, and develop all compliance department staff.
• Create and maintain a compliance risk assessment process.
• Consult with and advise operational units on all escalated compliance-related issues.
• Support the execution of and monitor for the compliance with previous risk assessment activities/monitoring findings and audit findings.
• Serve as the primary point of contact for bank partners and any associated remediation projects.
• Own the process for providing feedback and finalizing agreements with Relay’s key customers.
• Provide periodic compliance updates to the Executive Leadership Team and Board of Directors.
• Work with Relay’s bank partners to ensure Relay’s compliance with bank’s standards.

About You

• Bachelor’s degree required from a four-year college or university; or seven (7) years of related experience and/or training; or the equivalent combination of education and experience.
• Seven (7) plus years of compliance and/or legal experience within or supporting a financial services company with in-depth background in payments-related activities and compliance and auditing skills.
• In depth knowledge of Federal and state financial regulations and laws and how they affect various lines of business, including regulations and laws related to the Bank Secrecy Act, Dodd-Frank, Graham-Leach-Bliley Act (and other applicable data privacy laws), state money transmission and federal money services businesses requirements, and Office of Foreign Asset Control.
• Demonstrated and applied knowledge of payments- and money-transmission-related regulations required; knowledge of banking regulations preferred.
• Experience in developing or enhancing compliance frameworks with proven success working with Executive Leadership Teams and Board of Directors.
• Excellent organizational and time management skills, with the ability to provide leadership, supervision, and training for departmental team members using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills.
• Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train team members, write reports, correspondence and procedures, speak clearly to customers and team members.
• Detail-oriented, organized, and able to meet deadlines and demonstrate a strong sense of urgency.
• Strong analytical skills required to gather, assess, and present quantitative and qualitative data. Able to develop and support conclusions and make practical recommendations to the business lines, Executive Leadership Team, and the Board.

Our Core Values

• Invent the Future – We embrace the spirit of invention, the idea that there’s always a better way. Together we dream big, fail fast, drive forward, and find creative solutions where others see roadblocks. We prize grit, resilience and speed as we work to transform our industry and to move it into the future.
• Own the Work – Our work is a source of personal pride and fulfillment. We’re here because we relish a challenge and enjoy the exercise of proactively identifying and solving problems. We understand the power of accountability and are in constant pursuit of “more and better” for our customers, our partners and ourselves.
• We’re in it Together – We’re all in, committed to, and driven by our shared ambition and vision; we understand that alignment and collaboration are imperative. We set aside our ego to actively sync with one another, becoming greater than the sum of our parts. We are consistently open and generous with information, clear, concise and direct in our communication.

Why Relay Payments

• This is a game-changing chance to join one of Atlanta’s best-funded, most well-positioned fintech start-ups.
• We are generously sharing equity in the company – everyone’s an owner!
• We invest in your future with our 401K match program and dedicated personal/professional development funds.
• Do what’s best for your mental, physical and emotional health with our “Be Reasonable” PTO policy.
• We offer competitive benefits including medical, dental and vision insurance.
• And lots, lots more!

Relay Payments is an equal opportunity employer. At Relay Payments, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.