About CookUnity
Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 35 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
The Role
This is a dynamic and broad-coverage role that will be pivotal in launching and scaling a new B2B business unit. The role will lead the B2B unit’s operations, logistics and customer management efforts and report directly to the Head of B2B.
This role is ideal for an entrepreneurially-minded leader with operations and customer experience backgrounds who is excited to tackle diverse challenges involved in growing a new business unit.
Key Responsibilities:
- Strategic Vision and Execution: Develop and execute a comprehensive strategy for launching and scaling the B2B business unit, aligning with company goals and market opportunities.
- Cross-Functional Leadership: Coordinate with product, marketing, sales, and operations teams for cohesive development, market entry, and execution of business strategies.
- Market Research and Analysis: Conduct in-depth market research to understand customer needs, industry trends, and competitive landscapes to guide product offerings and strategy.
- Innovation and Disruption: Leverage CookUnity’s competitive advantages to introduce innovative solutions that disrupt traditional food industry models and redefine corporate dining experiences.
- Financial Oversight: Collaborate with the Head of B2B to manage the P&L, ensuring financial objectives are met and resources are efficiently allocated.
- Product Launch Management: Lead the launch of new CookUnity markets and product verticals, including creating scalable playbooks and SOPs for expansion.
- Customer Experience Management: Develop and execute strategies to enhance the B2B customer experience, including strategies for upselling and fostering strong client relationships.
- Operations and Logistics Management: Optimize operations and logistics to improve customer experience and ensure seamless service delivery.
- Enterprise Sales and Growth: Drive enterprise sales initiatives, achieve aggressive growth targets, and strengthen relationships with key stakeholders.
- Performance Monitoring and Process Improvement: Monitor KPIs and implement strategies for process improvement to meet business objectives and ensure scalability.
- Team Leadership: Manage and mentor the B2B Operations teams to ensure high performance and successful execution of business strategies.
Qualifications
- 4+ years of senior management experience
- Previous experience in Fulfillment, Shipping and/or Logistics operations is highly valued.
- Restaurant and/or food experience a plus
- Computer skills including knowledge of MS Office and Google Suite (Gmail, drive, sheets, etc.)
- Outstanding communication and organizational skills.
- Able to lift up to 50 pounds and push and pull up to 100 pounds
- Work in temperature controlled environments
- Able to work onsite each work day
- Position requires weekends and holidays
Benefits
Compensation
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Pay Range for this position
$100,000—$135,000 USD
If you’re interested in this role, please submit your application and if we think you might be a fit, we’ll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
