Application support analyst / Equity Derivatives desk

Company Description

With 7,000+ experts in 20 countries, Talan is a global consulting and tech group helping businesses innovate and grow through AI, Data, and Blockchain. Certified Great Place To Work, we’re aiming for €1B revenue by 2025.

At Talan, we believe in Positive Innovation — using technology to serve people and society.

Job Description

The candidate will perform Application Production Support activities as part of the Equity Derivatives eTrading application support team. This role combines providing real-time support for Equity Derivatives eTrading systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Equity Derivatives business (traders and sales).

Role and responsibilities

• Provide proactive and reactive support for Equity Derivatives applications.
• Manage real-time incident resolution to minimize trading disruptions.
• Collaborate with development and product teams for system improvements.
• Conduct root cause analysis and implement preventive measures.
• Develop monitoring tools and perform regular system maintenance.
• Address performance bottlenecks and coordinate resolutions.
• Serve as a technical interface for traders and business users.
• Maintain documentation and share best practices within the support team.

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment

#LI-MONARAKI

Qualifications

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
• Minimum 4+ years of experience in front office application production support to the business on a trading desk.
• Technical proficiency in FIX protocol, SQL, Linux and scripting.
• Strong understanding of equities markets, trading systems, and Order Management Systems (OMS).
• Excellent analytical and problem-solving skills, with the ability to work under pressure.
• Clear verbal and written communication skills, with a focus on documentation.
• Proven ability to manage and resolve risks and issues affecting production and end-users.

Company’s Benefits

At Talan, we invest in our employees’ well-being and empower them with benefits, including:

• 💵The salary range for this role is US$90,000 – US$140,000.
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.