- Log management: Ensure critical logs are visualized, with efficient aggregation and proper archiving to blob storage.
- CI/CD & Pipeline Management: Ensure smooth automation, testing, and deployment cycles, and ensure the continuous improvement of system monitoring tools and processes.
- Application Support: Provide second-level application support and troubleshooting for users.
- Service Uptime: Ensure prompt incident detection, logging, and recovery, ensuring minimal service disruption.
- Automation: Automate repetitive tasks and manual processes, to enable efficiency of task completion.
- Disaster Recovery: Maintain and improve disaster recovery plans to ensure business continuity during unforeseen situations.
- Performance Monitoring: Monitor application performance and ensure optimal user experience.
- System Health: Create and manage health checks for services and systems and monitor and ensure the availability of third-party services is integrated into the system.
- Documentation: Ensure proper documentation of system configurations and changes.
- Collaboration & Cross-Functional Sync: Collaborate with other teams to improve crossfunctional processes and communication.
- Alerting & Visualization: Implement proactive alerting processes for critical infrastructure and system-related issues.
- Change Management: Implement a robust version control and change management process.
- Incident Management: Provide timely incident reports to the relevant stakeholders for decision-making purposes.
- Operational Excellence: Evaluate and integrate new tools or services that improve operational efficiency.
Requirements
- Bachelor’s Degree in Computer Science or other highly technical, scientific discipline with at least 2 years’ experience as a Site Reliability Engineer, DevOps Engineer, and/or Application Administrator.
- Ability to program with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript.
- Experience with distributed storage technologies like NFS, HDFS, Ceph, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes, Yarn).
- Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) and version control systems.
- Experience with cloud computing technologies such as AWS, Azure and GCP, and experience with basic database management, Linux and Windows Server OS.
- Proficiency in scripting/automation (Python, Bash, or similar) and familiarity with containerization technologies (Docker, Kubernetes).
- Experience with monitoring tools such as AWS CloudWatch, Grafana, ELK, New Relic and with 24/7 shift-based structures.
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
- An analytical/problem solving mindset, with good communication and collaboration skills, and experience in automation, system reliability, and continuous improvement.
- Good knowledge of cloud platforms (AWS, Azure, or GCP) and modern infrastructure practices, with relevant certifications in any of the platforms.
Benefits
Qore provides the rare opportunity to make history in the financial space for Africa by Africans, while working with the smartest, brightest & coolest minds in Africa. Our people & culture team continuously thinks of innovative ways to improve employee experience and some of the other benefits of working with Appzone Qore includes.
- Very Competitive & Rewarding Pay.
- Flexible Work Mode (i.e., Remote Work Option).
- Paid Lunch.
- Lifelong Learning.
