Working At Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose
The Data Analytics & Research (DAR) Team has the mission to deliver high-quality data metrics and apply rigorous analytics for decision-making and innovation. We transform data into actionable insights across the organization.
Reports To
Analytics Manager
Who You Are
An Analytics Scientist with 3+ years of experience who can own the analytics work for a particular area of the business: designing data models, defining complex KPIs, building insightful dashboards, and leading advanced analytics that translate into relevant business decisions. A trusted partner to Product and Engineering that brings strong statistical judgment and clear communication.
Qualifications & Core Competencies
- Experience: 3+ years in data analytics roles.
- Analytical ownership: Demonstrated ability to turn ambiguous questions into structured analyses and actionable recommendations that influence decisions.
- SQL & data quality: Advanced SQL proficiency to extract, validate, and shape data for analysis and reporting; strong discipline around data quality checks.
- BI & storytelling: Experience building decision-oriented dashboards in BI tools (e.g., Looker, Tableau, Power BI), with strong narrative and usability.
- Metrics & modeling: Experience defining and documenting complex KPIs and working with semantic/modeling layers (e.g., LookML/table modeling).
- Advanced analytics: Ability to apply advanced analytics to diagnose performance drivers, classify segments, quantify sensitivity to changes (e.g., pricing/incentives), understand unit-level economics, forecast key metrics, and analyze user journeys.
- Statistical fundamentals: Comfortable interpreting common statistical tests, developing simple models (t-tests, chi-square, regression/logit), and doing A/B testing.
- Data tools:
- Experience working with either Python or R for advanced analytics.
- Familiarity applying ETL fundamentals to collaborate with Data Engineers.
- Communication & collaboration: Strong written and verbal communication; effective partner to Product and Engineering, able to present clearly to senior stakeholders.
- Education: Bachelor’s degree in a quantitative field (Economics, Statistics, Computer Science, Engineering, Actuarial Science, or similar); a Master’s degree is a plus.
- Language: Excellent oral and written communication in English.
Nice-to-Have
- Experience with Databricks/Snowflake or similar cloud data platforms.
- Familiarity with Git/version control and analytics engineering practices (tests, code review).
- Prior experience in experimentation platforms, event instrumentation, or product analytics frameworks.
- Experience applying A/B tests and causal inference models (DiD, matching, IV) to real-world problems, even if not used daily.
What You Will Do
- Data Modeling & Metrics
- Build and maintain semantic/data models to power consistent reporting.
- Define complex KPIs and maintain documentation.
- Stakeholder Management & Collaboration
- Be the main point of contact for a specific team, owning the end-to-end analytics loop from request intake to recommendation and implementation.
- Continuous alignment on definitions, timelines, and tradeoffs.
- Communicate complex ideas and bring disruptive innovation.
- Dashboards & Decision Support
- Develop and iterate on interactive dashboards that highlight performance, drivers, and tradeoffs.
- Establish monitoring views/alerts (where applicable) to detect anomalies and changes in key metrics.
- Advanced Analytics & Insights
- Lead deep-dives to uncover root causes, quantify opportunities, and propose actions.
- Turn ambiguous questions into structured analytical plans (assumptions, segmentation, validation steps).
- Experimentation (A/B testing)
- Partner with PM/Eng to define hypotheses, success metrics, and guardrails.
- Set up analysis frameworks for test readouts; escalate anomalies or instrumentation issues.
In a nutshell, you’ll be known for:
- Being the go-to analytics partner for your squad—turning ambiguity into clear plans and decisions.
- Raising the bar on metric quality and documentation so stakeholders can maintain trust in the numbers.
- Shipping analyses that actually define priorities and improve outcomes.
- Communicating complex findings in a clear, simple, and elegant manner, with clear tradeoffs and recommendations.
- Operating with a strong ownership mindset, proposing your own ideas to improve business outcomes.
Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we’re looking for. If this role excites you but you don’t match every point in the description, we still want to hear from you.
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Who We Are
With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
When we hire people for our team, we specifically test for the following traits in addition to our cultural values:
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Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges
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High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.
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Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.
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Self-Management: We look for individuals who can independently manage their work, career, and professional development.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
- Me Time program, including unlimited paid time off.
- Remote-first work environment.
- Employee Stock Option program.
- Zero trading fees through our Bitso Alpha app.
- Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
- Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
- Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
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