Account Executive

Komgo is the leading software development and technology services company transforming the trade finance industry.

Our innovative solutions empower Treasury, Credit, and Trade Finance teams, streamlining communications and strengthening operational capacity for over 10,000 enterprise users worldwide.

From our Swiss roots we’ve expanded to key international locations including Singapore, Geneva, Paris, London, Toronto and Miami, where we’re trusted by a diverse customer base which includes more than 200 multi-national companies and global trade banks.

Together we’re building a trusted, transparent, and automated global trade execution environment, where financing is quick and easily accessible. Approximately USD1bn in transaction value flows through the Komgo Network each day.

Would you like to join us in shaping the future of trade services? Komgo is actively searching for an Account Executive to strengthen our team in Asia. In collaboration with other team members, the Account Executive will manage customer relationships of an existing portfolio. Result driven, you will use your problem-solving abilities and customer focus to lead clients into long-term profitable relationships. You will have the opportunity to use your well-developed sales skills to demonstrate the value of products, ensure adoptions, and increase usage.

Responsibilities:

• Set-up and on board clients on our platforms.
• Strategic outreach to existing customers with the goal of identifying upgrade opportunities.
• Provide professional after-sales support to maximize customer loyalty.
• Perform pro-active account management to ensure that customers receive maximum value from our tools.
• Resolve customer queries and complaints quickly and efficiently.
• Escalate issues when client relationship is at risk and coordinate follow up.
• Organize training sessions on a regular basis to new users and to present new features.
• Prepare reporting based on clients’ needs and requests.

Skills and Qualifications:

• Trade finance knowledge is a must.
• Excellent communication/presentation skills and ability to build relationships.
• Ability to communicate with technical and business teams (at all levels).
• Organizational and time-management skills.
• Team player, proactive, responsible, exemplary.
• Enthusiastic and passionate.
• Ability to represent the company
• Willing to be hands on
• Excellent command of the office Suite (Word, Excel, PowerPoint, Power BI)

At Komgo, we recognize that our employees are our greatest assets. By joining our team, you will have the opportunity to make a real impact on the growth of the company, and help to shape the future of an exciting industry.

You’ll experience a genuine startup spirit where your knowledge and ideas are valued, and where you will have an opportunity to grow with the company. We offer work flexibility and provide social benefits to support your well-being.

If you are interested in this opportunity, please forward your resume and motivation letter hr@komgo.io

After the initial selection process, shortlisted candidates will be invited for an interview to explore how we can be a good fit for each other. We look forward to learning about your motivation, drive, and ambition.